WARRANTY PERIODS (Begins from delivery date)
DoSmarter smartwatch comes with a 12-month warranty, ensuring that you receive a product in pristine condition, brand new, and without any defects or missing parts.
A defect is defined as a non-human-induced damage. Examples of non-human-induced damages include exposure of the watch to seawater, accidental dropping from a significant height, or frequent and repeated overnight charging.
FREE WORLDWIDE SHIPPING
All orders of $40 and over (including sale and closeout items) qualify for free express shipping, except for the out-of-delivery-area (ODA).
All orders use premium express delivery service based on recommendations from our freight forwarder.
We dispatch within 48 working hours (pre-sale items excluded) unless in the case of a force majeure. Normally, the item will ship from a warehouse (US/CA/AU/EU/UK/HK) near to your location, but it will ship from another warehouse to avoid delays in the case of out-of-stock conditions.
Shipping time varies according to different countries and regions.
Generally speaking, it would take 5-10 days.
For some specific cases, please check the following table for references.
| Shipping to | Shipping Time | Free shipping over $40 |
|---|---|---|
| USA | Expedite Shipping 5-9 Days | $0.00 USD |
| Puerto Rico, Hawaii, Guam | Expedite Shipping 5-20 Days | $10.00~$25.00 USD |
| Taiwan, China | Fedex 3-7 Days | $0.00 USD |
| Canada | Expedite Shipping 5-15 Days | $10.00~$25.00 USD |
| Standard Shipping 10-25 Days | $0.00 USD | |
| Bangladesh, Laos, Malaysia, Nepal, Philippines, Singapore, South Korea, Thailand, United Arab Emirates, Vietnam, Yemen | Expedite Shipping 7-15 Days | $0.00 USD |
| Balkans, Montenegro | Standard Shipping 10-25 Days | $10.00~$25.00 USD |
| EU(Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Jersey, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Spain, Slovakia, Slovenia, Sweden) | Standard Shipping 10-25 Days | $0.00 USD |
| Chile | Expedite Shipping 10-15 Days | $30.00 USD |
| Europe Standard East | Standard Shipping 40-50 Days | $10.00~$25.00 USD |
| Norway | Standard Shipping 10-25 Days | $10.00~$25.00 USD |
| Caribbean & South America(Bolivia, Caribbean Netherlands, Falkland Islands, Guyana, Paraguay, Suriname, Uruguay, Venezuela) | Out-of-delivery area Shipping 3-10 days | $10.00~$25.00 USD |
| UK & Ireland | Expedite Shipping 5-7 Days | $0.00 USD |
| Standard Shipping 10-20 Days | $0.00 USD | |
| Hong Kong | Shunfeng Express | $0.00 USD |
| Japan | 佐川急便 4-15営業日、日本語でご住所をお書きましょう | $0.00 USD |
| Israel | Expedite Shipping 5-15 Days | $10.00~$25.00 USD |
Out-of-delivery area shipping 5-20 Days
| Shipping to | Shipping Time | Free shipping over $40 |
|---|---|---|
| Mexico | FedEx 7-15 Days | $15.00 USD |
| Bahrain, Kuwait, Oman, Qatar | Expedite Shipping 7-15 Days | $10.00~$25.00 USD |
| Cyprus, Turkey, Monaco | Standard Shipping 10-25 Days | $10.00~$25.00 USD |
Out-of-delivery area shipping 15-30 Days
| Shipping to | Shipping Time | Free shipping over $40 |
|---|---|---|
| Myanmar | Out-of-Delivery-Area Shipping 20-35 days | $15.00 USD |
| Tunisia | Standard Shipping 10-25 Days | $15.00 USD |
| Australia, New Zealand | Expedite Shipping 5-15 Days | $15.00 USD |
| South Africa | Expedite Shipping 7-15 Days | $10.00~$25.00 USD |
| Cambodia | Out-of-Delivery-Area Shipping 5-10 days | $10.00~$25.00 USD |
| Iceland, Indonesia | Out-of-Delivery-Area Shipping 5-15days | $10.00~$25.00 USD |
| Georgia | Out-of-Delivery-Area Shipping 7-15 days | $10.00~$25.00 USD |
| Peru | Out-of-Delivery-Area Shipping 10-20 Days | $10.00~$25.00 USD |
| Pakistan | Out-of-delivery area shipping 7-15 days | $10.00~$25.00 USD |
| Colombia, Ecuador, French Guiana | Out-of-delivery area shipping 5-20 Days | $10.00~$25.00 USD |
| Russia | Standard Shipping 20-40 Days | $15.00 USD |
| Saudi Arabia | FedEx 3-7 Days | $10.00~$25.00 USD |
| Switzerland | Standard Shipping 5-20 Days | $10.00~$25.00 USD |
| India | Standard Shipping 15-30 Days | $10.00~$25.00 USD |
Once a package has been declared “delivered” by the local courier, UPS/FedEx/DHL or similar, we have no further liability. Stolen or missing orders “after delivery” are the responsibility of the purchaser and will not be refunded/reshipped. We will make every effort to assist and give advice/support, verify delivery etc. If the shipping issue is the fault of the carrier, such a “declared lost” shipment or “returned to sender”, for example, we will help and send a replacement order.
The customer is responsible for any customs fees, import duties, or taxes imposed by your country’s customs department.
Shipping carrier delays, weather delays, or international customs inspection delays are beyond our control.
If you do not receive your item on time, please contact us for further assistance.
ODA (OUT-OF-DELIVERY-AREA) AND DELIVERY TO REMOTE AREAS
Additional shipping charges may occur for ODA delivery or delivery to remote areas that are difficult to reach, e.g. islands, ski resorts, military operation areas etc. Transit time for shipments to these regions may be longer.
The carrier defines ODA delivery as delivery to a remote area only before shipping. They may contact you with additional charges.
Free Shipping Exclusions
We do not offer free shipping to the following locations.
Shipping fees will be calculated at checkout.
Asia
| Vietnam | $10 |
| Indonesia | $10 |
| Brunei | $15 |
| Saudi Arabia | $10 |
| Bahrain | $10 |
| Kuwait | $10 |
| Oman | $10 |
| Qatar | $10 |
| Pakistan | $10 |
| Cambodia | $15 |
| Jordan | $10 |
Europe
| Iceland | $10 |
| Montenegro | $10 |
| Serbia | $10 |
| Turkey | $10 |
| Cyprus | $10 |
| Georgia | $10 |
| Monaco | $10 |
| Bosnia & Herzegovina | $10 |
| Moldova | $10 |
| Norway | $10 |
South America
| Bolivia | $10 |
| Paraguay | $10 |
| Uruguay | $10 |
| Paraguay | $10 |
| Venezuela | $10 |
| Colombia | $15 |
| Ecuador | $15 |
| French Guiana | $15 |
| Peru | $15 |
| Chile | $30 |
Caribbean
| Falkland Islands | $10 |
| Guyana | $10 |
| Suriname | $10 |
| Canary Islands | $10 |
| Caribbean Netherlands | $10 |
| Netherlands Antilles | $15 |
| French Guiana | $15 |
Africa
| Morocco | $10 |
| South Africa | $10 |
Places We Don’t Ship To (but wish we did):
North America
- Greenland
Oceania
- Papua New Guinea
- French Polynesia
- Palau
Africa
- Mayotte
- Cote d’Ivoire
- Egypt
- Kenya
- Uganda
- Central Republic
- Sudan
South America
- Brazil
- Argentina
- Venezuela
Europe
- Aland Islands
- French Southern Territories
- Isle Of Man
- North Macedonia
- Andorra
- Gibraltar
- Kosovo
- Albania
- Azerbaijan
- Ukraine
- Belarus
Asia
- Sri Lanka
- Maldives
- Uzbekistan
- North Korea
- Tajikistan
- Iran(Islamic Republic of)
- Syria
- Kazakhstan
- India
Caribbean
- Barbados
- Aruba
- St. Barthelemy
- Guatemala
- Guadeloupe
- Bahamas
- Martinique
- Jamaica
- Costa Rica
- Dominican Republic
- El Salvador
- Cuba
- Trinidad And Tobago48